Refund Policy

Last updated: August 10, 2026

1. Cancellation

You can cancel your subscription at any time through the customer portal. Cancellation stops the next renewal, and the Services remain available until the end of the paid period. Canceling during a free trial means the trial simply expires and you are never charged.

2. Refunds

You can request a refund of any charge within 14 days of that charge — just contact support@endpointry.com. Approved refunds are issued in full to the original payment method by our merchant of record, in line with its refund policy, typically within 5–10 business days depending on your bank.

3. Billing errors and duplicates

Charges resulting from a billing error — including duplicate charges — are refunded in full. Report them to support@endpointry.com and we will resolve the issue within 5 business days.

4. Statutory rights

Nothing in this policy limits rights that consumers or businesses have under mandatory local law. Where such law grants a broader refund right, that law prevails.

5. Service availability

Availability commitments, and the remedies that apply when they are not met, are defined in the Service Level Agreement.

Contact

Billing questions: support@endpointry.com.